Frequently asked questions

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Is it possible to understand who answered which question and gave a specific rating?

No, the team itself can only view the aggregated team results. Teampact does not allow conclusions to be drawn on who gave which rating for a question. If several teams of your company participate, a team can not see the results of another team.

What is the analytics process behind  Teampact, i.e. how do my survey answers end up influencing certain factors?

The answers you give in the Teampact questionnaire are bound directly to one of the 12 Teampact factors, there is no weighting of either factors or questions. The answers of you and your team members directly generate an average rating of the factor.

Which factors are taken into account in analysing team impact in Teampact?

The factors which are analysed in a team in Teampact are: Team Purpose, Team Autonomy, Skills & Competencies, Trust, Accountability, Mutual Support, Team Impact, Team Learning, Role Clarity, Goal Clarity, Communication and Playfulness. The factors have been identified and determined using a scientific approach.

How are the improvement actions chosen for my team?

Actions are based on different sources (communities, books, coaching methods, etc.) and validated by teams and experienced experts. They are tailored to support teams to improve specific Teampact factors. Almost all actions can also be used by remote teams. Which improvement actions are selected by teams and how successful they are rated to be by teams across organisations also determines whether a specific action is going to be presented again. The most popular improvement actions will be presented most frequently.

How much does Teampact cost?

As we are still in Open Beta phase, Teampact is completely free to use. We are working on possible pricing models but for now, our focus is on providing teams with a means to develop and have impact in these uncertain times.


The team members are highly committed to their goals, perform their tasks in a dutiful manner and hold each other accountable.


Communication is a process in which information is exchanged accurately, directly, openly and in a timely manner between two or more team members.

Goal Clarity

The team knows and understands its commonly agreed goals and tasks.  This enables the team to work goal-oriented and to monitor progress in regards of their achievement.

Mutual Support

The willingness and ability of the team members to support each other in fulfilling their tasks, to distribute the workload equally and to stand up for each other.  


Playfulness occurs when the team is internally motivated by the work itself and enjoys the work. Playfulness is fostered by the team's eagerness to experiment and the willingness to tackle challenging tasks.

Role Clarity

Team members have clear roles with defined boundaries. They understand the individual and shared responsibilities of all members.

Skills & Competencies

The team has the appropriate complementary skills and competencies and is able to perform work functions and complex activities in a flexible and seamless manner.

Team Autonomy

Team autonomy includes independent decision-making with regard to a specific work function, project or task, as well as the freedom to choose the most appropriate approach.  

Team Impact

Team fundamentally believes that the work they are doing matters, creates change and has an impact on the organization.

Team Learning

Team Learning includes regular feedback, appreciation and reflection, with the aim of continuously adapting and growing as a team.  

Team Purpose

The team purpose describes the "why" of a team. It occurs when the team appreciates the result of its work and can identify with its mission.


Trust provides a sense of safety and enables a team to be transparent, to open up and share knowledge. If the level of trust is high, the team members expose vulnerability, which means that they openly address weaknesses and tough issues, and take risks on this team without feeling embarassed.

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